Hi, thanks for the enquiry. We do not make or supply the Brilliant AG range of products, they’re made by a German company called Brilliant AG. Their website is at www.brilliant-ag.de
Their website also gives UK contact details:
Saxby Lighting Ltd.
Dorset BH23 3PE
Tel: + 44 (0) 845 053 1190
Fax: + 44 (0) 845 053 1191
Best of luck and I hope you get the issue resolved swiftly.