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Business (not quite) as usual; it’s all a bit different

We’re living in extraordinary times and our thoughts go out to everyone affected by the current global pandemic.  The only way we can get through situations like this is for us all to act together and do everything we can to help.

This is a quick update of what we’re doing at Brilliant Lighting.  The Design and Project Management team are all working remotely and working collaboratively using online tools like Microsoft Teams, Zoom and Blizz.  We can keep the team safe while everyone’s got access to the tools and systems they need to keep our design and project work moving forward.   Lighting design lends itself to a degree of remote working and collaboration and we’re keen to carry on helping people with their projects.

Team Meeting - Microsoft Teams

The office itself is closed and our phone system is redirecting to the team working remotely.  Office meetings are not surprisingly suspended.  We’re continuing to process orders through our online store and we’re working closely with our suppliers to monitor supply levels and delivery.  There’s likely to be longer leadtimes on some items but we’ll check each item with our suppliers and let you know so you can make an informed decision on whether you want to place an order.

Site visits are at an absolute minimum and we review each instance on a case by case basis.  We’ll review any visit in advance with our customers and partners.

Our programme of consumer shows is obviously on hold.  We’re hoping that the NEC show and Build It Live will go ahead on their rearranged dates in July and September but that’s outside of our control.  The Harrogate Homebuilding & Renovating Show is booked in for November and let’s hope we’re able to exhibit there.

That’s a summary of what we’re up to.  We want to keep the team, our customers and partners safe, we want to carry on working on projects as normally as we can and we’re well equipped to do so.  We’ll continue to monitor the situation and advise on any changes to how we’re working.   Thanks.